Why patients choose Quell Fibromyalgia
Drug-free relief
Get powerful fibromyalgia relief without additional prescription medications, invasive procedures, or significant side effects.
Comfort, day or night
Wear it during daily activities or while sleeping. Daily use should not exceed 8 hours of stimulation, and 15 hours of wear.
Dedicated support
Our dedicated Customer Experience team helps with setup, training, refills, and other product-related inquiries.
Designed for patients
Quell Fibromyalgia helps patients with fibromyalgia find comfort and take control of pain management.
First and only FDA-authorized medical device to help reduce the symptoms of fibromyalgia.
Quell Fibromyalgia is a Class II medical device that has received FDA De Novo authorization (DEN210046) to be used as an aid for reducing the symptoms of fibromyalgia in adults with high pain sensitivity.
How do I get Quell Fibromyalgia?
To receive Quell Fibromyalgia, you’ll need a prescription from your health care provider. They can determine if it’s right for you and help you get started. Veterans receiving care through the VA Health System have a separate ordering pathway, so be sure to follow the instructions below that best fit your needs.
For Patients
If you’re working with a community or private health care provider, such as a primary care physician or rheumatologist, the steps below will help you get started with Quell Fibromyalgia. Your provider can let you know if it’s appropriate and begin the process with you.
Talk to your doctor
Ask your doctor if Quell Fibromyalgia may be right for you. If they are not familiar with the device, you can download and share the physician information sheet. If your doctor decides it is appropriate, they can write a prescription and send it to our Customer Experience team at customerservice@electrocore.com.
We’ll contact you to complete your prescription
After we receive your prescription, our Customer Experience team will reach out to confirm your information and collect payment details. To speed up the process, you can contact them directly by phone at 888-903-2673 or email at customerservice@electrocore.com.
Receive your device at home
Quell Fibromyalgia will be shipped directly to your home. Once it arrives, review the User Manual and download the Quell Fibromyalgia app on your iOS or Android device. The app will guide you through setup and calibration so you can begin treatment. If you need additional help, you can contact us to schedule complimentary patient training.
For Veterans
If you receive your care through the VA, whether from your primary care provider, pain specialist, or another member of your care team, the steps below will help you get started with Quell Fibromyalgia. Your VA provider can let you know if it’s appropriate and guide you through the process.
Speak to your VA provider
Talk to your VA provider or send a secure message through the MyHealtheVet portal to determine whether Quell Fibromyalgia may be right for you. If your provider decides it is appropriate, they will submit a prescription through the VA Prosthetics department for fulfillment.
The device will be shipped to your home
Once the VA processes your prescription, your Quell Fibromyalgia device will be shipped directly to your home. After it arrives, review the User Manual and download the Quell Fibromyalgia app on your iOS or Android device. The app will guide you through setup and calibration so you can begin treatment.
We’re here to support you
Our Customer Experience team is here to support you with personalized training, product education, routine follow-ups, and refill reminders. If you need assistance at any point, please contact us at CustomerService@electroCore.com or 888-903-2673.
Frequently asked questions
If you have questions about using your Quell® Fibromyalgia device after receiving it, please contact your health care provider. You can also visit our support page for helpful resources, including the full User Manual.
Is Quell Fibromyalgia for me?
Quell Fibromyalgia is available by prescription for patients who have been diagnosed with fibromyalgia and have high pain sensitivity. High pain sensitivity means that you are often tender to touch, may experience pain when exposed to cold or heat, and where even light touch can feel painful. If this sounds like you, then talk to your doctor about Quell Fibromyalgia.
How does the device reduce fibromyalgia symptoms?
Quell Fibromyalgia is a wearable medical device that gently stimulates the nerves in your upper calf using precise electrical pulses, a type of therapy known as neuromodulation. This nerve activity is thought to trigger a neurological response that may help reduce fibromyalgia symptoms in adults with high pain sensitivity.1
Does Quell Fibromyalgia have side effects?
Quell Fibromyalgia is non-invasive and drug-free. It is not associated with significant side effects. A small number of patients may experience a rash under the Quell electrodes that is mild and usually resolves quickly.
What kinds of symptoms does Quell Fibromyalgia improve?
In a clinical trial of Quell Fibromyalgia, the majority of study subjects with a diagnosis of fibromyalgia and high pain sensitivity reported a significant decrease in pain and fibromyalgia-related symptoms. 1
Where on my body will I experience pain relief?
Quell Fibromyalgia is applied to the upper calf, but patients often experience widespread pain and symptom relief. This is due to Quell Fibromyalgia's unique mechanism of action that alters the body's response to painful stimuli. With regular use, Quell Fibromyalgia has been shown to reduce heightened pain perception and fibromyalgia symptoms in patients with high pain sensitivity.
Do I wear one or two Quell Fibromyalgia devices?
You only wear one Quell Fibromyalgia device at a time. To help manage symptoms on both sides of the body and reduce the risk of skin irritation, it’s recommended that you regularly alternate legs and placement areas. If your pain is more noticeable on one side, you may choose to wear the device on that side more often, while still rotating placement between the right and left legs and between the front and back of each calf.
Can Quell Fibromyalgia be placed at different body locations?
The device should be worn on the upper calf. The User Manual describes a couple of alternative locations that can be used if the device cannot be placed on the upper calf.
How can I find a doctor that will help me determine if Quell Fibromyalgia is right for me?
The best place to start is with your current health care provider. Because they know your medical history, they can assess whether Quell Fibromyalgia may be a good fit and prescribe it if appropriate. If you need help finding a health care provider, you can refer to our list of Quell Fibromyalgia Certified Prescribers.
Can Quell Fibromyalgia prescriptions be filled at my local pharmacy?
No. Quell Fibromyalgia is not filled at retail or local pharmacies. It is a prescription medical device that is fulfilled through a dedicated ordering process, which differs depending on whether you are a Veteran. If you receive care outside the VA, your health care provider can submit a prescription directly to our Customer Experience team, and your device will be shipped to your home. If you receive care through the VA, your provider will submit the prescription through the VA system, and your device will also be shipped directly to your home. For full details, please refer to the section on this page titled “How do I get Quell Fibromyalgia?” In both cases, our Customer Experience team is available to provide patient support, including training and ongoing assistance.
What if I have technical questions after I receive Quell Fibromyalgia?
We have a Customer Experience team that is ready to help. There is also a comprehensive list of FAQs available. Visit the Support page for details.